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No More Users

The annual cycle for Corvus Consulting seems to put me in front of new clients in the summer months. Even after seven years this kind of surprises me: isn’t this when people would take it easy on new work? From that it follows that it’s also the time of year where I find myself explaining what I do.

Two topics come up regularly in these conversations: why I call what I do “experience design” over “user experience design,” and the struggle for a succinct definition of just what experience design is.

The answers seem ripe for not one but two blog posts, and this is the first: why I shy from “user experience” (or user-anything for that matter).

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